Purpose

This policy establishes procedures for verifying student identity, eligibility, credentials, and employment. Verification protects the integrity of our programs, ensures compliance with regulations, and provides reliable information to employers and other institutions.

Types of Verification

Identity Verification

During Enrollment

All students must verify identity by providing:

• Government-Issued Photo ID: Driver's license, state ID, passport, or military ID
• Social Security Number or Work Authorization: SSN entered securely online during onboarding
• Proof of Address: Utility bill, lease agreement, or official mail
• Educational Documents: High school diploma, GED, or transcripts

Ongoing Verification

Identity may be re-verified:

• Before exams and assessments
• When accessing sensitive information
• For credential issuance
• If identity fraud is suspected
• As required by funding sources

Online Identity Verification

For online students:

• Secure login credentials (username and password)
• Multi-factor authentication for sensitive actions
• Proctored exams with ID verification
• Video verification for high-stakes assessments
• Biometric verification where appropriate

Eligibility Verification

Program Eligibility

We verify eligibility for program enrollment:

• Age Requirements: 18+ or 16-17 with parental consent
• Educational Prerequisites: High school diploma or GED
• Program-Specific Requirements: Background checks, drug screening, etc.
• Work Authorization: Eligible to work in United States

Funding Eligibility

For government-funded programs, we verify:

• WIOA Eligibility: Income, employment status, barriers to employment
• Vocational Rehabilitation: Disability documentation and eligibility
• Veterans Benefits: Military service and benefit eligibility
• TANF: Public assistance eligibility
• Trade Adjustment Assistance: Job loss due to trade

Credential Verification

For Employers and Institutions

Employers may verify credentials through:

Information Provided

Verification confirms:

• Student name (as appears on credential)
• Program or course completed
• Completion date
• Credential ID number
• Credential status (active, revoked, expired)
• Skills or competencies certified
• Issuing institution confirmation

Student Consent

Under FERPA, we may verify credentials without student consent as directory information. Students may request privacy flag to require consent for verification.

Employment Verification

For Current and Former Employees

We verify employment for:

• Background checks
• Loan applications
• Rental applications
• New employer verification
• Government agencies

Information Provided

With employee consent, we verify:

• Dates of employment
• Job title and position
• Employment status (full-time, part-time, contractor)
• Salary information (if authorized)
• Eligibility for rehire (if requested)

Verification Requests

Required Information

Verification requests must include:

• Requester name and organization
• Contact information
• Student/employee name
• Credential ID or dates of attendance/employment
• Purpose of verification
• Consent form (if required)

Processing Time

• Online Verification: Instant
• Email Requests: 1-2 business days
• Phone Requests: Same day if during business hours
• Mail/Fax Requests: 3-5 business days
• Rush Requests: Same day ($25 fee)

Fees

Privacy and Security

Protecting Information

We protect verification information through:

• Secure verification portal with encryption
• Verification of requester identity
• Logging of all verification requests
• Limited information disclosure
• Compliance with FERPA and privacy laws

Student Rights

Students have the right to:

• Know who has requested verification
• Request privacy flag on credentials
• Review verification logs
• Correct inaccurate information
• File complaints about improper disclosure

Fraudulent Verification Requests

Contact Information

For verification services:

• Online Portal: www.elevateforhumanity.org/verify
• Email: Contact Us
• Phone: (317) 314-3757
• Fax: (317) 314-3758
• Mail: Registrar Office, Elevate for Humanity
• 8888 Keystone Crossing, Suite 1300
• Indianapolis, IN 46240
• Office Hours: Monday-Friday, 9:00 AM - 5:00 PM EST