Eligibility approval through WorkOne / Indiana Career Connect is required before enrollment.
Check eligibility before applying →Customer Service Representative
Help customers and build relationships. Communication and problem-solving skills.
Program Overview
Help customers and build relationships. Communication and problem-solving skills.
What You'll Achieve
- •Customer service representative
- •Senior customer service rep
- •Team lead or supervisor
- •Customer success manager
- •Operations or service manager
What You'll Learn
- •Professional communication skills
- •Active listening and empathy
- •Conflict resolution techniques
- •CRM software and tools
- •Phone and email etiquette
- •Problem-solving strategies
- •Time management and organization
- •Product knowledge and sales basics
Don't Qualify for Free Funding?
Self-pay options available with flexible payment plans
• Check Free Funding First!
Many students qualify for no-cost training through WIOA, WRG, or JRI.Apply here to check eligibility
One-time payment for 8 weeks
•Secure payment processing via Stripe
•Start training immediately after payment
•All materials and certifications included
•Job placement assistance included
Questions about payment options?
Call support center🎓 Credentials You'll Earn
Certificate of Completion
Issued by Elevate for Humanity upon successful program completion
Industry Certification
Customer Service Professional
Third-party certification recognized by employers nationwide
What Happens After Completion?
- →Career services support and job placement assistance
- →Access to employer partner network
- →Pathway to advanced certifications and career growth
What You'll Learn
Training Curriculum:
Why This Program
8 weeks program
320 training hours
Earn: Customer Service Professional
Salary range: $28,000-$42,000/year
Funding: WIOA, Workforce Ready Grant
Choose Your Package
Select the option that best fits your needs
Training Only
Complete program training and materials
- Full program curriculum
- Online learning materials
- Instructor support
- Certificate of Completion
- Career services access
Training + Exam
Training plus certification exam voucher
- Everything in Training Only
- Certification exam voucher
- Exam prep materials
- Practice tests
- Scheduling assistance
Complete Package
Training, exam, and retake voucher
- Everything in Training + Exam
- One exam retake voucher
- Extended support period
- Priority scheduling
- Structured certification preparation pathway
Funding may be available! Many participants qualify for workforce funding that covers all or part of program costs. Learn about funding options
How to Enroll
Who This Is For
- •High school diploma or GED, good communication skills, patience
Funding Options
- $WIOA
- $Workforce Ready Grant
- $Payment Plans
- $Employer Sponsorship
Career Services
Get support finding employment after completing Customer Service Representative
What Happens After Completion?
Career Services
Resume review, interview prep, and job search assistance from our career services team.
Employer Connections
Direct introductions to hiring employers in our partner network actively seeking graduates.
Career Advancement
Pathways to advanced certifications, specializations, and leadership roles in your field.
Ready to Get Started?
Apply now and we will guide you step-by-step through the enrollment process.